Shipping & Payment
Shipping Area
We deliver to Germany, EU countries, and other countries (including Switzerland, Great Britain, USA), as far as selectable in the checkout. For deliveries outside the EU, import duties may apply to the recipient.
Delivery Times
Orders are generally made ready for dispatch within 24 hours of payment receipt or order acceptance — provided the goods are available. Non-binding guidelines for delivery:
- Germany: approx. 2–5 working days
- Rest of EU: approx. 4–8 working days
- International: approx. 5–12 working days
Weekends and public holidays extend the delivery time accordingly.
Shipping Costs
- Germany (Standard): 5.99 € — free shipping from 55 €
- Germany (Express): 9.99 €
- EU Countries (Standard): 13.99 €
- International (e.g., Switzerland, Great Britain, USA): 19.99 € plus any import duties
All prices are final prices. According to § 19 UStG, no sales tax is shown (small business regulation). The amounts shown in the checkout are always decisive.
Payment Methods
The following payment methods are generally available to you in the checkout (specific selection may vary depending on the order and country):
- PayPal
- Klarna (if offered in checkout)
- Credit Card (Visa, Mastercard)
- Apple Pay / Google Pay (if available in checkout)
Returns
14-day right of withdrawal for consumers — see right of withdrawal instructions. Contact: widerruf@smartvalid.de
Vorlage nach typischen DE/EU-Anforderungen — keine Rechtsberatung. Platzhalter in eckigen Klammern bitte durch echte Firmendaten ersetzen.